Placing an Order
We hope you have enjoyed shopping with Swing Out Sister Golf.
Once you are happy with the items you have chosen please click ADD TO SHOPPING BAG. The number of items in your shopping bag and the total value of selected items are displayed on the top of every page. You will later have an option to review the items you’ve selected. Once you are happy with the content of your shopping bag, click on CHECK OUT. You will be asked to enter your details; select postage option (see below); payment type: credit/debit card or PAY PAL
If you have any Special Delivery instructions we are more than happy to accommodate you. Please call us on 01444 448 988.
Shipping to UK Mainland & Northern Ireland
- We will send you a confirmation via email and inform you when your order is being posted to you.
- You may also place your order by phone: 01444 448 988 (10am–4pm Monday–Friday).
- We will post your item(s) within 3 working day of receipt of your order provided that they are in stock and the payment is Authorised.
- All standard shipments to the United Kingdom Mainland will be shipped by our courier service, Evri.
- All Express Shipments to the United Kingdom will be shipped by our courier service, Fedex or DHL
- FREE standard shipping over £40. Free Express delivery over £100.
- Under £40, standard delivery is £3.50, Express delivery is £6.50. You can also pay to upgrade from your free standard service to Express, for just £3.00
International Shipping
- International orders are subject to your own countries customs charges duties and tax. Swing Out Sister will cover these basic costs on your behalf (please note this is not applicable for Channel Islands)
- All shipments to Channel Islands will be shipped either by Fedex or Royal Mail and will take between 2 days and 5 days. Free delivery over £150, or £7.50 under this for standard shipping or £30 for Express.
- All shipments to Europe including Eire will be shipped either by Fedex or Evri and will take between 2 days and 11 days. Free delivery over £150, or £10 under this for Standard Delivery or £30 for Express.
- All shipments to North America will be shipped either by Fedex or Evri and will take between 2 days and 11 days. Free delivery over £150, or £10 under this for Standard Delivery or £30 for Express.
- All shipments to Australasia and Rest of the World will be shipped either by Fedex or Evri and will take between 2 days and 11 days. Free delivery over £200, £35 under this.
- Swing Out Sister Golf are within their rights to change or amend delivery costs or amendments at any time.
- International Orders that are returned to Swing Out Sister Golf after multiple delivery attempts will incur customs charges, taxes and full delivery costs before a refund is applied.
- Please note it is the customers responsibility to pay any customs charges, duty charges, clearance fees and import tax on returning a parcel.
Order Cancellation
We are happy to accept cancellation of your order by telephone (Mon- Fri 10am-4pm) or email (orders@swingoutsistergolf.com) prior to dispatch of goods. If your order has already been dispatched please follow the procedure set out in Returns Policy. Please note that once an order has been processed we issue a confirmation email.